Handling incoming credit hire invoice packs is often manual and time-consuming, leading to delays and increased operational costs. The efficiency of credit hire claims management is an area of significant possible improvement for most insurers, but requires a technology-led solution.
What is the need?
AI-powered credit hire processing platform for improved operational efficiency
Nightingale drives measurable efficiency gains; reducing claims processing time by 55 minutes per claim while increasing settlement rates. Additionally, Nightingale enables litigation rate reductions of upwards of 10% and eliminates avoidable litigation.
To access our Nightingale platform, click on the below link:
Reduce claim processing time by 55 minutes per claim
Reduce litigation rates by more than 10%
Process Automation
Vehicle Hire and Damage
Stages of the claim lifecycle
Strategy
Investigation
Trial/Settlement
Nightingale is our automated platform for processing credit hire invoice packs. By leveraging intelligent automation, machine learning, and AI, Nightingale transforms a labour-intensive process into a seamless, technology-driven workflow, whilst providing you with reliable and informed guidance on claims strategy.
What is Nightingale?
With OCR technology, Nightingale enables automated, seamless extraction of payment pack information, assisting you in settling small claims and fast-track cases quickly and efficiently.
Nightingale assesses hire packs and provides you with effective strategy recommendations, generating strategy positions for you to consider, along with proposed offers and bespoke defences.
By providing relevant case law and the reasons for any recommendations, it acts as a training tool for your claims teams, seamlessly guiding you through the credit hire process.
What does it do?
Improved operational efficiency: Nightingale removes the burden of time consuming manual data input and provides you with quick strategic guidance, alongside training, that guarantees you both immediate and continuous efficiency and capability improvements.
Improved results: By providing you with accurate analysis, informed strategic recommendations and allowing you more time for strategic claims work, Nightingale contributes to overall performance improvements, greatly increasing the potential for larger indemnity savings for your organisation.
How does it help?
