Expert knowledge and strategy at your fingertips

KYE (Know Your Expert) is an easy to use, online tool that acts as a digital knowledge bank, designed to provide you with extensive information and intelligence on a large number of medical experts and agencies, in a fast and secure manner.

By integrating this solution with our DACB knowledge platform, KYE seamlessly links with KYOTO, InfoCentre and our Digital Digests, providing you with all the tools necessary to devise a complete and comprehensive defence strategy.

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What is KYE?

Based on the successes we have achieved with KYE so far, we are confident that it has the potential to culminate in average savings of between £60k to £65k per expert and, in its current format, could result in total savings of between £5m and £5.5m, which will only increase as more profiles are added.

To access our KYE platform,

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KYE platform

Average savings of £60k to £65k per expert

Potential total savings of £5m to £5.5m

Continuous collaboration: Users can submit information to the platform, allowing you to share your own valuable experiences on the strategies and behaviours of opponent medical experts and agencies, further refining and enhancing the quality of the information.

Expert knowledge sharing: KYE is updated continually by our subject matter experts, ensuring opponent medical expert and agency information is updated in real-time, with up-to-date and relevant information at all times.

What does it do?

Ease of access and navigation: KYE fully integrates with our existing wiki based knowledge management systems, including KYOTO, InfoCentre and our Digital Digests, making it easy for you to access via a single click. With advanced search capabilities, the platform also ensures you can find what you need quickly and easily, guaranteeing you get the knowledge you need fast

Advanced security: With multifactor authentication, routine penetration testing and detailed audit functions, KYE is a fully secured online system that ensures the information you submit is kept safe and protected at all times.

Process Automation

Stages of the claim lifecycle

  

        Strategy

Motor

Property

Casualty

Strategic

Extensive intelligence and fraud knowledge: Instantly access critical intelligence on expert credibility, hidden links, and judicial criticisms, seamlessly integrated with our Fraud Intelligence System, including InfoCentre, ensuring you are fully supported in managing potentially fraudulent claims.

Consistent application of strategies: KYE allows teams to share successful and efficient strategies for opponent behaviour with each other, ensuring you can implement a consistent approach when challenging poor behaviour and guaranteeing you a greater chance of success.

How does it help?

Maximise indemnity savings: KYE gives you instant access to a centralised database for rapid checks on medical experts and agencies. Eliminate time-consuming manual research, reduce costs, and free up your team to manage your claims and maximize indemnity savings.

Changing market trends have shown a clear need for extensive intelligence and bespoke strategies against medical experts and agencies, and it is an area that many insurers have admitted is a vulnerability in their own databases, claims management systems, and knowledge banks.

What is the need?