Guaranteed improvements in operational efficiency through digital automation
ACE is guaranteed to deliver improved response rates for the OIC portal process of up to 90%, with an average response time of less than 2 days.
To access our ACE platform, click on the below link:
Improved response rates for the OIC portal process of up to 90%
Average response time of less than 2 days
Process Automation
Motor
Stage of the claim lifecycle
Investigation
Created in partnership with Vesrisk, a leading data analytics and risk assessment firm, our Automated Compiler of Evidence (ACE) is a digital solution that supports you in the management of motor claims through the OIC portal.
Easy to use and extremely effective, ACE reduces the time and resource required by you to request, follow up, and compile statements and evidence when disputing liability, helping you
to save time and control costs.
What is ACE?
By utilising our outbound SMS functionality, ACE allows you to request statements and evidence from defendant drivers within minutes, and send automated reminders when required, ensuring responses are received within the 30 working day OIC portal deadline.
ACE provides your customers with an enhanced customer journey, with drivers able to provide the relevant evidence via responses to a clear and simple set of questions, and electronically sign the Statement of Truth, on any desktop or mobile device.
What does it do?
ACE is guaranteed to provide you with enhanced evidence gathering functionality through a dynamic question set, and automatically embeds any additional evidence provided by drivers onto the platform, such as photographs, videos or dash cam footage.
Maximise time savings: With real-time updates and by utilising our outbound SMS functionality, ACE reduces administrative time and resource required by you, freeing up your time to focus on managing your claims and maximising indemnity savings.
Improved operational efficiency: Designed to help drivers easily respond from anywhere
at any time, ACE ensures you receive all the OIC portal documents required, ready to upload, in substantially quicker timeframes, guaranteeing you improved operational efficiency.
How does it help?
Bespoke capabilities: ACE can be utilised as either a standalone platform accessible via a secure login, or be integrated with your systems, making it adaptable and bespoke to your specific requirements.
Gathering the required evidence from drivers following an accident can be a very time consuming and labour intensive task. The Official Injury Claim (OIC) portal has strict and tight deadlines that need to be adhered to and missing these timeframes can be detrimental to the success of any claim. Having access to a digital platform that can automate the collection of evidence in quick timeframes is vital when dealing with motor claims to ensure greater success.
What is the need?
